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Avlon Industries Inc.

KeraCare Natural Textures Defining Custard

$7.95 USD

KeraCare Natural Textures Defining Custard

Allows for shiny, well moisturized, clearly defined curls, waves and spirals.

This styling custard contains Amla & Shikakai (Ayurvedic) Botanicals, Pectin, plus Argan & Abyssinian Oils. Good for 4c hair.

Features

Aids in getting shiny, well moisturized, clearly defined curls, waves and spirals.  Natural botanicals infuse substantial moisture into the hair. Amla, Argan Oil and Abyssinian Oil add natural shine to hair and help minimize product flaking on hair.

Benefits

  • Defines curls.
  • Maintains structured coils for days.
  • Minimizes frizz.

Directions

Following cleansing, conditioning with Natural Textures® Leave-In Conditioner and detangling hair, but while hair is soaking wet, apply Defining Custard to small sections from root to end. Spray with water if hair begins to dry before finishing. Finger rake, comb through with a wide-toothed comb (Shingle), or finger style. Air drying is recommended.  You may use a luke warm hood dryer if time or weather requires. Fluff, separate or arrange your coils to style, only after hair is thoroughly dry.

 

We are not taking any returns due to Covid-19. unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 

Additional non-returnable items: 
- Gift cards 
- Downloadable software products 
- Some health and personal care items 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Book with obvious signs of use 
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at imanihaircare@gmail.com. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mouzmasyed@gmail.com and send your item to: Imani Hair Care Distributors Inc., 7032 S. Stony Island Ave, Chicago IL 60649, United States. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to: Imani Hair Care Distributors Inc., 603 Justina St. Hinsdale, IL 60521, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Imanihaircare.com offers FREE STANDARD SHIPPING for a limited time on all U.S. merchandise orders $200 and over (excluding taxes). For shipments totaling less than $25, there is a delivery charge of $10-$15 for UPS Ground. Our standard shipping option is UPS Ground WE ONLY SHIP WITHIN THE CONTINENTAL U.S.

Delivery Option

Delivery Cost


Processing Time

UPS Ground

Free for orders over $200.

$10-15 for orders under $25.

 

1-2 business days

 

 

 

BUSINESS DAYS:

Monday - Friday, excluding federal holidays within the United States.

PROCESSING TIME

Orders received between Monday and Friday are processed within 1-2 business days.. Orders received on Saturday and Sunday are usually processed by Tuesday.

UPS DELIVERY MAP

UPS is ImaniHairCare.com's preferred carrier because it offers more detailed tracking information for your order. See the map below for the number of business days in transit for UPS ground packages shipped within the 50 states.

 

BUSINESS DAYS:

Monday - Friday, excluding federal holidays within the United States.

PROCESSING TIME

Orders received between Monday and Friday are processed within 1-2 business days.. Orders received on Saturday and Sunday are usually processed by Tuesday.

UPS DELIVERY MAP

UPS is KeraCare.com's preferred carrier because it offers more detailed tracking information for your order.

 

GENERAL DELIVERY TIMES

UPS Ground, 3 Day, 2nd Day Air, and Next Day Air Saver deliver Monday - Friday. Orders shipped within the Midwest often deliver sooner than the estimated maximum delivery time. P.O. Box Shipments cannot be made to P.O. boxes at this time. APO & FPO We do not ship to APO & FPO at this time.

COMMONLY ASKED QUESTIONS ABOUT SHIPPING AND DELIVERY

HOW TO CHECK YOUR ORDER STATUS

If you'd like to check the status of your order, please use the tracking # included in your shipping confirmation e-mail.

ABOUT A MISSED PACKAGE DELIVERY

UPS attempts to deliver a package 3 times, on 3 consecutive business days. After 3 delivery attempts UPS will send a postcard and hold the package for 7 business days. After that, they will return the package back to Imani Hair Care. You can request that we reship your package, but there may be an additional shipping fee. It is your responsibility to provide us with an accurate UPS deliverable address.

WHAT TO DO IF YOU HAVE NOT RECEIVED YOUR PACKAGE YET

If you did not receive your package within 2 weeks, please send an email or live-chat with with your order number, email address and any additional information needed to assist.

WHAT TO DO IF YOU IF YOU RECEIVE AN INCORRECT ITEM IN YOUR PACKAGE

You should e-mail or live-chat your claim within 5 days from the date you received your package. As long as the items are unopened and unused it would be our pleasure to assist you however we can.

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